Company Accessibility Arrangements By Port City Haifa – Holiday Apartments on behalf of S.A.A. Hotels Ltd
Port City Haifa – Holiday Apartments on behalf of S.A.A. Hotels Ltd. makes the most of its investments in a lot of resources to provide all its customers with equal, respectable, accessible, and professional service. In accordance with the Law on Equal Rights for Persons with Disabilities 2018-1998 and the cabins installed by virtue of it, a lot of effort and resources are invested in making the necessary accessibility adjustments that will bring so that a person with a disability can receive the services provided to all customers, independently and equally.
Building Accessibility Arrangements
Business address: Derech Jaffa 84, Haifa
The company does not accept audiences. You can contact us through the digital channels or the call center.
Accessible Customer Service
- Employee Trainings for Accessible Service – Trainings are held to familiarize the field of accessibility, create awareness among employees and provide practical tools for providing accessible service.
- An Accessible Call Center – The voice response has been made accessible so that the information is conveyed in clear language and without background music.
- Additional Means of Contact:
Email: office.portcity@gmail.com
By clicking “Contact Us”
- Contact By Post To The Address – Derech Jaffa 84, Haifa. Under the name Port City Haifa – Holiday Apartments on behalf of S.A.A. Hotels Ltd
Website Accessibility
An accessible website is a website that allows people with disabilities and older people to browse with the same level of efficiency and enjoyment as all other surfers, about 20 to 25 percent of the population encounter difficulties using the Internet and may benefit from more accessible Internet content, according to a study conducted in 2003 by the Microsoft Corporation.
Information Regarding Website Accessibility
- This website complies with the requirements of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments), 2013.
- The accessibility adjustments were made according to the recommendations of the Israeli standard (TI 5568) for content accessibility on the Internet at level AA and the international document.
- The tests were tested for the highest compatibility with the Chrome browser.
- The site provides a semantic structure for assistive technologies and support for the accepted usage pattern for operating with a keyboard using the arrow keys, Enter and Esc to exit menus, and windows.
- Optimized for display in common browsers for use on the mobile phone.
- In order to get the best browsing experience with screen reader software, we recommend using the latest NVDA software.
- Documents or videos uploaded to the site before October 2017 may not be fully accessible. If you come across such a document or a video, you can contact the accessibility coordinators and we will make the information available to you.
- Delivery of information in an accessible format – The company provides its customers with the option of receiving information in accessible formats. The delivery of the measure is free of charge and intended for people with disabilities. For inquiries and information on accessibility, you can contact the company’s accessibility coordinator, whose details appear later in the statement.
Possibilities of Applying for Requests and Suggestions for Improving Accessibility
We would like to note that we continue our efforts to improve the accessibility of the selection as part of our commitment to allow the entire population, including people with disabilities, to receive the most accessible service.
If you encounter a problem or an issue regarding accessibility, we would appreciate it if you would inform us of this and we will make every effort to find a suitable solution for you and handle the issue as soon as possible.
Details of the Accessibility Coordinator At Port City Haifa – Holiday Apartments named after S.A.A. Hotels Ltd
- Name: Yoav Dychtwald
- Phone: +972 559902412
- Email: office.portcity@gmail.com
